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Frequently Asked Questions
When you check out you can create a login password that can be used to manage your recurring subscription. If you didn't opt to create one, one was emailed to you by our checkout system.
Typically because our spa bars are cold process soaps and not detergent bars yes, however, we respect that everyone's body is different and what work for one person might not work for another. If you have further concerns, we offer fragrance free options by request and we recommend asking your doctor what might be right for you.
Each box is slated to ship on the 7th of the month following your subscription payment. If the 7th falls on a weekend or holiday your box will ship the following business day via USPS.
Most of our products are vegan, however a select few are not. Ingredients lists are present on each product listing for our soaps, beard oils, scrubs, and butters. For subscribers if this is an issue, please write us on the contact us page or email rainbowcammostore@gmail.com, reach out to us on facebook messenger, or DM the artisan if you need a vegan option.
We handcraft our soaps right here in the USA. Rainbow Cammo is located in Pittsford NY.
Please let us know as you checkout via the customaization options. We ask about allergies in the second question prior to checkout because we want to get this right for you.
We do not use wheat as an ingredient at this time.
Yes, we have a digital gift card available and you can also select a gift option in checkout if you'd rather send a product instead of a giftcard.
Our soaps are 100% hand made right here in the USA and we're a veteran owned LGBTQ+ small business. We use top quality ingredients based on your preferences to curate a luxurious spa-like experience that is delivered at your preferred frequency right to your door.
Shipments are made on the 7th of each month unless that falls on a weekend or holiday in which case shipments are made the following business day. Log into your account to see if your order has been marked as shipped and if it's more than 10 business days after it shipped let us know on our contact us page or at rainbowcammostore@gmail.com and we'll make it right.
Shipments are made on the 7th of each month unless that falls on a weekend or holiday in which case shipments are made the following business day. Log into your account to see if your order has been marked as shipped and if it's more than 10 business days after it shipped let us know on our contact us page or at rainbowcammostore@gmail.com and we'll make it right.
Shipping is included in subscription options, however non-subscription offerings may be subject to shipping charges by weight and package size and vary.
We do participate in local craft shows and events. We were honored to participate in #RocPride 2022 events and hope to continue doing so for years to come. When we plan to participate in events, we'll announce it on the socials, so please be sure to follow our Facebook page for updates.
Some products do use organic raw materials and are listed accordingly on the product description pages. Currently, all soaps feature some organic oils and we plan to continue using organic materials for the forseeable future due to popular demand.
Check out the about us page where we describe the cold process in detail that is used for our handcrafted soaps.
Yes! Please reach out to us at rainbowcammostore@gmail.com so we can understand your specific needs and quote you for a custom product.
YES! But for some reason the chechout flow on our website dowsn't have FPO/APO in the "State" dropdown menu. Please reach out to us by email or messenger and we'll send you an invoice for the order to process it.
